sigegame Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and sigegame ("sigegame," "we," "us," or "our"), governing your access to and use of the sigegame online gaming platform available at sigegame.net and all associated services, games, features, and content (collectively, the "Platform").

By creating an account, accessing the Platform, or placing any wager on sigegame, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference. If you do not agree to these Terms, you must immediately cease using the Platform.

To register and maintain an account on sigegame, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age, in accordance with Philippine gaming regulations applicable to casino-style online gambling.
• You must be a natural person and not a corporation, partnership, trust, or other legal entity.
• You must be physically located in a jurisdiction where online gambling is not prohibited by applicable law at the time of each gaming session.
• You must not be a current employee, contractor, director, officer, or immediate family member of sigegame or any of its affiliated companies, game providers, or payment processors.
• You must not have been previously excluded, suspended, or banned from sigegame or any affiliated platform.
• You must have full legal capacity to enter into a binding contract under the laws of the Republic of the Philippines.

sigegame reserves the right to request documentary proof of eligibility at any time, including but not limited to a government-issued Philippine identification card, passport, or other official document. Failure to provide satisfactory proof within a reasonable period may result in account suspension or closure.

To access the full features of sigegame, you must register a player account. During registration, you agree to provide accurate, current, and complete information, including your full legal name, date of birth, Philippine mobile number, and a valid email address. You further agree to update this information promptly if it changes.

Each individual may hold only one (1) active account on sigegame. The creation of multiple accounts by the same individual — whether using different names, email addresses, mobile numbers, or payment methods — is strictly prohibited and constitutes a material breach of these Terms.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to:

• Choose a strong, unique password and not share it with any third party.
• Enable two-factor authentication (2FA) via your registered Philippine mobile number where available.
• Notify sigegame immediately at [email protected] if you suspect any unauthorised access to your account.
• Log out of your account at the end of each session, particularly when using shared or public devices.

sigegame shall not be liable for any loss or damage arising from your failure to comply with these security obligations. Any activity conducted through your account will be deemed to have been authorised by you unless you have notified us of a security breach in accordance with the procedure above.

All financial transactions on sigegame are conducted in Philippine Peso (₱ / PHP). sigegame supports the following payment methods for deposits and withdrawals: GCash, PayMaya, BDO Online Banking, BPI Online Banking, and Metrobank Online Banking. Additional payment methods may be made available from time to time at sigegame's discretion.

Deposits: Deposits are generally credited to your sigegame account within minutes of successful processing by your chosen payment provider. sigegame does not charge fees on deposits; however, your bank or e-wallet provider may impose their own transaction charges, for which sigegame accepts no responsibility.

Withdrawals: Withdrawal requests are subject to the following conditions:

• Your account must have passed full Know Your Customer (KYC) verification before any withdrawal is processed.
• Withdrawals will only be processed to a payment method registered in your own name. Third-party withdrawals are strictly prohibited.
• Any active bonus balance must meet the applicable wagering requirements before the associated real-money balance becomes eligible for withdrawal.
• sigegame reserves the right to request additional documentation to verify the source of funds prior to processing large withdrawals.
• Processing times vary by payment method. GCash and PayMaya withdrawals are typically processed within 24 hours on business days; bank transfers may take 1–3 business days.

sigegame may offer bonuses, free credits, cashback, and other promotional incentives to eligible players from time to time. All bonuses are subject to the specific terms published alongside each promotion, which form part of these Terms. In the event of any conflict between a promotion's specific terms and these Terms, the promotion-specific terms shall prevail with respect to that promotion.

General bonus conditions applicable to all sigegame promotions include:

• Wagering Requirements: Bonus funds must be wagered a specified number of times (the "wagering requirement") before they or any winnings derived from them may be withdrawn. The applicable wagering requirement will be stated in each promotion's terms.
• Eligible Games: Not all games contribute equally to wagering requirements. Live casino games, slots, and specialty games may have different contribution rates. Refer to each promotion's terms for details.
• Expiry: Bonuses that are not claimed or wagering requirements that are not met within the stated validity period will result in the bonus and any associated winnings being forfeited.
• One Bonus at a Time: Unless otherwise stated, only one bonus may be active on your account at any given time.
• Abuse: sigegame reserves the right to void bonuses and withhold associated winnings if it determines, in its reasonable discretion, that a player has engaged in bonus abuse, including but not limited to: low-risk wagering strategies designed to clear wagering requirements with minimal risk, collusion with other players, or exploitation of software errors.

All games available on sigegame — including Live Casino, Slots, Bingo, Mines Grand, and Queen of Bounty — are governed by individual game rules published within each game interface. By participating in any game, you agree to be bound by those rules.

sigegame uses certified Random Number Generation (RNG) technology for all applicable games to ensure fair and unpredictable outcomes. Live casino games are conducted by professional dealers in real time and are subject to the rules of the respective game as displayed on screen.

In the event of a technical malfunction, disconnection, or software error during a game round, sigegame's decision regarding the outcome of the affected round shall be final. sigegame shall not be liable for any losses arising from technical failures beyond its reasonable control, including but not limited to internet connectivity issues on the player's side.

The following conduct is strictly prohibited on sigegame and constitutes a material breach of these Terms. sigegame reserves the right to immediately suspend or permanently close any account found to be engaged in prohibited conduct, and to void all associated bets and balances:

• Registering more than one account, or registering on behalf of another person.
• Providing false, misleading, or fraudulent information during registration or KYC verification.
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the Platform or gain an unfair advantage in any game.
• Colluding with other players to manipulate game outcomes or exploit promotional offers.
• Engaging in any form of cheating, fraud, or dishonest conduct in connection with any game or transaction on the Platform.
• Attempting to reverse-engineer, decompile, or tamper with any part of the sigegame software or infrastructure.
• Using the Platform for any purpose that violates applicable Philippine law, including money laundering or financing of illegal activities.
• Harassing, threatening, or abusing sigegame staff, support agents, or other players through any communication channel.

All content on the sigegame Platform, including but not limited to the sigegame name, logo, trademarks, game graphics, software, text, images, audio, video, and user interface design, is the exclusive property of sigegame or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms. This licence does not include the right to:

• Copy, reproduce, distribute, or publicly display any content from the Platform without prior written consent from sigegame.
• Use any sigegame trademark, logo, or brand element in any manner that could cause confusion or imply endorsement.
• Create derivative works based on any sigegame content or software.

Any unauthorised use of sigegame's intellectual property may result in legal action. All rights not expressly granted in these Terms are reserved by sigegame.

To the fullest extent permitted by applicable Philippine law, sigegame, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:

• Loss of winnings, profits, or revenue.
• Loss of data or account information.
• Damages arising from technical malfunctions, server downtime, or internet connectivity issues.
• Damages arising from unauthorised access to your account due to your failure to maintain adequate security.

sigegame's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount deposited by you into your sigegame account in the thirty (30) days immediately preceding the event giving rise to the claim.

The Platform is provided on an "as is" and "as available" basis. sigegame makes no warranties, express or implied, regarding the Platform's fitness for a particular purpose, uninterrupted availability, or freedom from errors.

sigegame collects, processes, and stores your personal data in accordance with our Privacy Policy, which is available at sigegame.net/privacy-policy. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

sigegame complies with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines. Your personal data will not be sold to third parties. It may be shared with payment processors, KYC verification providers, and regulatory authorities as required by law or as necessary to provide the Platform's services.

sigegame is committed to promoting responsible gaming and minimising the risk of gambling-related harm. We provide the following tools to all registered players:

• Deposit Limits: Set daily, weekly, or monthly deposit limits on your account to control your spending.
• Session Time Reminders: Receive notifications after a set period of continuous play to encourage regular breaks.
• Self-Exclusion: Request a temporary or permanent self-exclusion from the Platform at any time by contacting our support team.
• Reality Checks: Enable periodic pop-up reminders showing your session duration and net gaming activity.

sigegame enforces the 21+ age requirement strictly and will not knowingly permit underage individuals to gamble on the Platform. If you believe a minor has accessed sigegame, please contact us immediately.

If gambling is negatively affecting your life or the lives of those around you, we strongly encourage you to seek help. PAGCOR operates responsible gaming resources for Philippine players, and our support team can assist you in activating self-exclusion or accessing further support.

sigegame reserves the right to suspend or permanently close your account at any time, with or without prior notice, if:

• You breach any provision of these Terms.
• sigegame is required to do so by applicable law, regulation, or order of a competent authority.
• sigegame reasonably suspects fraudulent, abusive, or illegal activity on your account.
• Your account has been inactive for a continuous period of 12 months or more.

You may close your account at any time by contacting sigegame support. Upon closure, any real-money balance remaining in your account (after deduction of any applicable bonus balances that have not met wagering requirements) will be returned to you via your registered payment method, subject to completion of any outstanding KYC verification.

Termination of your account does not affect any rights or obligations that have accrued prior to the date of termination.

These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of a dispute between you and sigegame, we encourage you to first contact our customer support team to seek an informal resolution. Most issues can be resolved quickly and amicably through our support channels.

If a dispute cannot be resolved informally within thirty (30) days of written notice, both parties agree to submit to the exclusive jurisdiction of the competent courts of the Philippines for resolution of the dispute.

sigegame reserves the right to amend, update, or replace these Terms at any time. When material changes are made, sigegame will notify registered players via email to their registered address and/or by displaying a prominent notice on the Platform for a reasonable period prior to the changes taking effect.

Your continued use of the Platform after the effective date of any amended Terms constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may request account closure in accordance with Section 12.

It is your responsibility to review these Terms periodically. The "Effective Date" at the top of this page indicates when the current version was last updated.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, or any aspect of the sigegame Platform, please contact our support team: